Our managed service provider (MSP) delivers network, application, system and e-management services across a network to multiple enterprises, using a “pay as you go” pricing model. A “pure play” MSP focuses on management services as its core offering. In addition, the MSP market includes offerings from other providers including application service providers (ASPs), Web hosting companies and network service providers (NSPs) that supplement their traditional offerings with management services.
IT leaders are at an inflection point in terms of making the right technology investments, delivering value and building a future-ready IT landscape. They are doing all this in an environment where technological heterogeneities and complexities have made it necessary to put in place a wide range of IT services, making cost optimization, reliable and strategic IT operations the need of the hour.
HOW SOLUTION GATEWAY HELPS?
Wipro offers Integrated Managed Services for:
- Infrastructure Management
- Application Management
- Security Operations
- Cloud Operations
We use many tools for our next generation integrated Managed Services framework that optimizes IT operations in applications, infrastructure and security domains.
Our Tools Helps to:
- Improve service and portfolio resilience
- Reduce operational costs by up to 40%
- Align IT operations to business process performance
Solutions Offering Using Solution Gateway:
Consult
- Portfolio Analysis
- Service Improvement Consulting
- IT Operations Resiliency Consulting
Operate
- Automation in Service Delivery
- Analytics-based Service Insights
- Proactive Monitoring for Enhanced End-User Experience
- DevOps – Continuous Delivery
Enable Transformation
- Service Calibration for Service Optimization
- Service Level Agreement to Business Level Agreement
- Portfolio Rationalization