Infrastructure plays a critical role in business transformation.
It enables everything else: applications, processes, operating models, enterprises and extended enterprises.

At Solution Gateway, we understand the importance of making your business-critical IT infrastructure available real time, all the time, updated efficiently and effectively to meet the ever-changing business needs while operating under a secure environment. Solution Gateway extensive and truly global delivery network is the foundation that enables delivery of advanced, real-time, 24x7x365, resilient, secure and mobile infrastructure services to clients across various industries around the world.

In Bangalore, Solution Gateway is the pioneer in remote infrastructure management and has been successfully serving many Fortune 50 clients from the time when others were struggling to figure out how to provide these critical services remotely. Our mature operations in Bangalore provide complete spectrum of IT infrastructure services and are a testimony of Solution Gateway constant endeavor to provide cost effective options to clients.

Solution Gateway integrated global approach provides our clients the benefits of:

• Cost-effective solutions by leveraging skills, processes and technology
• Improved levels of service with a flexible, yet robust delivery model
• Improved account servicing through the account management model

Solution Gateway is a global IT infrastructure services provider that plans, designs and implements organizational IT strategies and manages mission-critical IT infrastructure for global clients. Solution Gateway leverages its in-depth industry and technical knowledge and helps clients extract maximum value from their IT investments. The company delivers this by providing an IT Infrastructure management platform that is cost effective, reliable, and cutting edge.

Key facts:

• Support for over 1 million end-users and monitoring of 400,000-plus infrastructure devices globally
• Experience in diverse verticals: consumer banking and retail finance, insurance, manufacturing, information technology, healthcare, aerospace, media and broadcasting, and personal care
• Comprehensive technology management platform that includes Genpact proprietary processes and tools
• Best-of-breed vendors and alliances continuously drive down costs, reduce defects, and improve productivity
• Flexible and customized solutions match specific customer needs
• Global footprint and integrated on-, near-, and off-shore delivery network
• 24/7 support in over 25 languages, guaranteeing standardized services for global businesses

No matter what your organization’s size or complexity is, we have the right solution to realize your strategic and business objectives.
We offer end-to-end infrastructure solutions and managed services to power your business.